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Customer Support

The Customer Care Center is staffed by a team of experienced, multilingual customer care specialists ready to assist you with any question or technical issue. Our Customer Care Center is open Monday through Friday (9:00 a.m. to 6:00 p.m. PST) and can be reached by calling: North America 1-888-369-CCTV Local/International 1-818-332-7991

If you cannot reach us by phone, you can send us your inquiries by e-mail at and they will be addressed ASAP.

Please Note If you have purchased products through one of our Partners, please contact your representative directly for first level technical support.