General Policies and
Terms and Conditions
will only accept return on sold merchandise with approval from the CCTV.net
Sales department. The following conditions apply:
sending any merchandise back to CCTV.net, you must obtain a Returns Authorization.
without prior authorization will be refused.
are good for 30 days from the date of issue.
30 days, the RA is invalid and the merchandise will be billed at full invoice
must be made within 30 days of the original invoice date.
no returns for credit or replacement after 30 days from the original invoice
must be returned in original packaging and in like new condition.
returned merchandise is subject to a minimum 15% restocking fee, depending
on the condition of the merchandise, upon inspection by our RA department.
arrival at our factory, the returned merchandise is not in its original
packaging, a $50.00 repacking fee will be charged.